Frequently asked
questions.

You place your order the night before. Anything received before 9:00 PM is marinated overnight, grilled the next morning and delivered the following day in the window you chose. Right now: order before 9:00 PM tonight and we deliver on tomorrow.

Nothing is lost — the order page simply moves your earliest delivery date one day further out and shows you the new date before you submit. The kitchen list is locked at 9:00 PM so the overnight marinade can start.

Yes, and it is the same next day either way. Pick the window at checkout:

• Lunch — 11:00 AM to 1:30 PM
• Dinner — 5:00 PM to 8:00 PM

Lunch orders are grilled first thing in the morning; dinner orders go on the coals mid-afternoon so they land fresh.

Up to 30 days ahead. Choose any date on the order form — useful for birthdays, office lunches and standing weekly deliveries. For repeat weekly orders, ask us about the meal plan instead.

No minimum anywhere on base. Delivery is a flat $4.90 to Main Side or Ops Side, and free on orders over $60. Pickup at the kitchen has no fee at all.

Inside NAS Lemoore, both sides of the base: Main Side (housing, admin buildings, the NEX area and the schools) and Ops Side (squadron spaces, hangars and the flight line buildings). Both get the lunch and the dinner window. Lemoore town and Hanford come next — until then you are welcome to collect from the kitchen at 676 Siena Way.

It leaves the pass at serving temperature and travels in an insulated bag. Boxes are vented so the rice does not steam and the glaze stays glossy. If a delivery arrives cold, tell us the same day and we will replace it or refund it.

We plan the run each morning and text you a 30-minute arrival window plus a message when the driver leaves. If you need a hard time — a meeting, a class, a delivery dock slot — put it in the notes and we will build the route around it where we can.

The driver calls, waits five minutes, then leaves the order at the address if you have told us that is fine. Food left unattended at your instruction is no longer our responsibility — and unfortunately we cannot refund an order nobody collected.

Same windows, same price. Give us your building, command or squadron and a number we can reach you on, and the driver hands the order over at your building entrance. Duty-section drops are welcome. If your spot needs an escort or a gate meet, put it in the notes and we will plan the run around it.

Yes, and there is no delivery fee. Note it in the order notes and collect at the Siena Way kitchen during either window. We will have it bagged under your name.

Naturally brewed soy sauce, real mirin, sake and raw cane sugar, reduced for about 90 minutes. Ginger and garlic go into some variations. No corn syrup, no thickeners and no colouring — the shine comes from the reduction.

Both. A tamari-based glaze replaces the standard one at no extra charge on any dish — ask in the notes field. Ginger tofu, the grilled vegetable bowl, nasu teriyaki and tempeh teriyaki are all vegan as listed.

Honestly, no. We take allergies seriously and will change ingredients, boards and pans for your order, but soy, wheat, sesame, shellfish, fish and egg are all handled in one kitchen. If your allergy is severe, please tell us before you order so we can talk it through properly.

Rice and protein separately. A hot dry pan for two minutes on the protein brings the glaze back; the microwave is fine for rice with a splash of water and a cover. Eat within 24 hours and keep it refrigerated in the meantime.

It is how much goes on the plate. You pick one portion size at checkout and it applies to every main in the order.

• Diet — 1 cup of rice, extra vegetables, the full protein portion. +$1.50 a plate.
• Regular — 2 cups of rice, vegetables, protein. No upcharge.
• Extra — 2.5 cups of rice, more vegetables, more protein and a soda in the box. +$3.99 a plate, or +$5.99 if you want a Monster instead of a regular soda.

Sides and drinks are priced on their own and are not affected by the portion size.

Free of charge. Buckwheat soba instead of short-grain rice on any main. Garlic fried rice is $2.50 extra and cauliflower rice $2.00. Set the default on the order form and note per-dish swaps in the notes.

Ten heads, with 48 hours' notice rather than one night. Bento sets start at $16.50 per head; a build-your-own bowl bar with warmers and a runner starts at $19.50. Party trays for six to twenty need only the usual overnight notice.

Routinely. Send the headcount split — how many vegan, gluten-free, no-shellfish and so on — and every box comes labelled with the name and the dietary marker on the lid.

For twenty guests and up, with seven days' notice and somewhere safe to set up charcoal. Packages start at $890 and include a cook, a griller, skewers going out continuously and all the clearing up.

Teriboy is strictly cashless: Zelle, Venmo, Cash App or Apple Pay. Our drivers carry no money and cannot take payment at the door. When you place an order the site issues a payment code that looks like 1-26253 — send the exact total from your app and type that code in the memo or note field. No card details are ever entered on this website.

No — we are strictly cashless. Our drivers carry no money, cannot give change and cannot take a card at the door. Everything is paid before delivery through one of four apps:

• Zelle
• Venmo
• Cash App
• Apple Pay

It keeps the runs quick and it keeps our drivers safe. If none of those work for you, call (619) 730-8655 before the cut-off and we will sort something out.

It is how we match your Zelle payment to your food. Every order gets its own code built from the Julian date — 1-26253 means order number 1 on day 253 of 2026. Put it in the Zelle memo exactly as it appears on your confirmation screen.

• The number before the dash is your order number for that day.
• The five digits after it are the year and the day of the year.
• Lost it? Reply to your confirmation email or call us and we will read it back to you.

A payment with no code still reaches us, it just takes longer to match — and we cannot start an order we have not matched.

Before the 9:00 PM cut-off on the night you order. That is when the list closes and the marinade starts, so an unpaid order cannot go on it. If the transfer will not go through, call (619) 730-8655 before the cut-off and we will hold your spot.

Free of charge up to 9:00 PM the night before delivery — call (619) 730-8655 or reply to your confirmation. After the cut-off the ingredients are portioned and marinated, so changes are no longer possible and cancellations are charged in full. Catering cancellations need 48 hours.

Tell us the same day, with a photo if you can. Missing or incorrect items are refunded or replaced on your next delivery, your choice. We would rather fix it than argue about it.

Yes — (619) 730-8655, 9:00 AM to 9:00 PM daily. The same 9:00 PM cut-off applies, and we will read the order back to you before it goes on the list.